Teewing E-Bikes Warranty
The warranty period for a Teewing ebike product starts on the day such product is delivered,
if you cannot provide invoice or other valid proof of purchase, then the warranty period will
start from 90 days after the shipping date that shows on the product, or as otherwise specified
by Teewing.
We provide warranty repair service for the main parts manufactured by Teewing. You can
apply for warranty repair service if the following main parts do not function as warranted
during the warranty period. The warranty periods for the main parts of the Teewing product
are as follows
Carbon Fiber Frame (Excl. Paint and Graphics)
5 years for the original owner: subsequent owners (second or later)
are only covered by a two year warranty from the date of shipment
from Teewing to the original owner.
This limited warranty specifically excludes any parts (including but not limited to transmission,
brakes, and suspension) not manufactured by Teewing.
However, Teewing is authorized by the manufacturer of the Drive System (including drive unit,
battery, display, wireless remote, and charger) to provide warranty service in accordance with
the warranty policy on the Drive System manufacturer’s official website. The warranty period
for the Drive System is 2 years, and the battery is covered for 2 years with up to 500 charge
cycles.
Other parts are covered directly by the corresponding third-party manufacturer in
accordance with their warranty policy.
If Teewing provides free repair service for your product or part, the repaired or replaced part
shall inherit the remaining warranty period of the original part.
