Vincent BIkes Warranties and Conditions
Items covered
- All frames carry a 3 year limited factory warranty
- All Carbon Rims carry a 1 year limited factory warranty
- All handelbars carry a 1 year limited factory warranty
- All Bafang Motors and associated equipment carry a 1 year limited factory warranty
Conditions of the warranty
- All claims can only be processed via a Vincent Bikes Official shop.
- Warranty applies only to the original owner and is not transferrable. (proof of purchase has to be provided on presentation of the claim)
- Warranty is against defects in materials and workmanship of the product only.
- The repair or replacement of the component affected is the sole remedy of the warranty and the decission remains with Vincent Bikes
- Warranty is void when damage is caused by improper assembly/tightening or over-torqueing of parts on the frame
- Warranty is null and void if the bicycle or any part has been incorrectly assembled
- Warranty is null and void if the frame has been modified in any way
- Warranty is null and void if the product is deemed to have been abused
- Warranty is null and void if the product has been involved in any kind of accident
- Warranty claim is null and void if there has been improper maintenance
- Warranty does not cover normal wear and tear
- Warranty claim is null and void if there has been an installation of parts or accessories not originally intended or compatible with items as sold
- Warranty claim is at the sole discretion of Vincent Bikes
- Warranty does not cover any labor charges for part replacement
Second Hand Goods
- All second hand goods sold or advertised by us carries no warranties of any kind and are sold voetstoots.
Refunds, Cancellations and Returns
- We do not accept any returns, order cancellations or refunds